We place a top priority on customer’s service and security, that is why we employ the highest standards and best practices in securing our customer information. Please read the following information carefully to learn more about how we get information and dissemination practices.
Please, it is important to note that our policy is subject to change at any time without any prior notice. Please do the check the policy regularly to be aware of any changes.
- Collection of Personal Identifiable Information.
Information like your email address, name, phone number, and more are needed when you want to set up an account on AfricaEtrade. You can check and add items to the cart on our website without having to sign up, but when you want to place an order, you will be required to register. We use your contact information to send you offers based on your search and order history.
- Use of Demographic and Profile data.
Your personal information is needed to serve you better. We use your information to advertise products, and you can opt-out of it. We use your information to settle disputes, troubleshoot problems, promote a safe service, measure your interests in our different products, inform you about new products and possible discounts, online and offline offers, customize your experience, protect us against any possible errors, fraud, and criminal activities and implement our terms and conditions.
We are continually improving our product and service offerings, and we gather and analyze demographic and profile data about every user activity on our website. We make use of your IP address to help identify and diagnose problems with our server and to administer our website. Your demographic information and your identity are gathered through your IP address. We might periodically ask you to fill in some online surveys. These surveys might require you to fill in your contact information like your location, age, country, and local government. This information is used to tailor your experience and provide you with products that you might need.
- Sharing your personal information
Your personal information might be shared with other corporate entities and affiliates to detect and prevent identity theft, fraud, and other illegal activities and multiple accounts to avoid the abuse of our services.
- Links to other sites
- Security precautions
We use the best security practices which are strict in other to prevent the loss, misuse, and alteration of information given to us. A secure server is used anytime you change or access your account information. Strict security guidelines protect your information against any unauthorized use.
At AfricaEtrade, we provide all our users with the opportunity to opt-out from receiving non-essential data such as promotional and marketing-related information from our partners and us in general.
- Storage of personal information
All personal data given to us is uploaded and saved on our secure servers. We make use of the latest encryption software to protect all your transaction details, and we don’t store any credit card information on our servers.